Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if the product is received as damaged, torn, or faulty upon delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at MarkNaperkowski@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at MarkNaperkowski@gmail.com.  

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Cancelling Order

If the customer wants to cancel an order or change any variant please contact us within 24 hours. After 24 hours we are not able to cancel the order or change the variant.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at MarkNaperkowski@gmail.com. 

Contact

Should you have any questions about our Policy, please email us at: MarkNaperkowski@gmail.com. 

Address: 706 Deerbrook Ln, Tega Cay South Carolina 29708, United States

Phone Number: +1 (704) 777-9773